Ordering DoorDash Is Too Hard, So an AI Agent Will Soon Be Able to Order Pizza for You

DoorDash has unveiled an innovative feature that allows users to order food via text without the need to navigate an app. This AI-driven service aims to make the ordering process even more streamlined, particularly for those who find scrolling through apps inconvenient. Users can text an AI agent via iMessages, specifying their desired meal, and the AI will then suggest options based on their past orders and preferences.

For instance, if a user typically orders pizza on Fridays, the AI will remember this and include it in its recommendations. The process may even involve fewer steps than manually opening the app, as it could potentially bypass the need to scroll through recent orders. However, the convenience of texting a robot for your usual order might not be as straightforward as it sounds, as it could involve more button presses than simply using the app.

This feature is reminiscent of the SMS ordering system used by Domino's back in 2015, marking a return to simpler, less technologically advanced methods of ordering food. Interested users can sign up to test this feature on DoorDash's website, but only if they are using iOS. Android users will have to rely on the traditional method of ordering through the app for the time being.

The timeline for this feature to transition from beta testing to full implementation remains uncertain. Regardless of when it becomes widely available, the introduction of this AI-powered ordering system suggests that ordering food will continue to become increasingly effortless, even if it doesn't entirely eliminate the need for a smartphone.