OpenAI’s Muse Rival Arrives Half-Baked
Artificial intelligence agents are showing up everywhere. Meta released its Muse personal AI agent on Sept. 8, and it reached the top of Apple’s free app chart 10 days later. Now it’s OpenAI’s turn. OpenAI launched Dots on Tuesday (Sept. 29). Dots are AI agents that work around the clock on their own cloud computers […] The post OpenAI’s Muse Rival Arrives Half-Baked appeared first on PYMNTS.com .
OpenAI has entered the competitive AI agent market with its own offering, Dots, which debuted on September 29. These AI agents operate independently on cloud computers, continuously learning from user feedback. They can integrate with over 4,000 apps, research user projects, and receive commands through ChatGPT, Slack, or Teams.
However, Dots are currently only available to OpenAI Pro subscribers and select Business Premium and Enterprise customers, priced at $100 to $500 per month. The availability excludes users in the European Economic Area, Switzerland, and the U.K. at launch.
The product, initially unveiled at OpenAI's DevDay developer conference in San Francisco, faced technical issues during the demo, with voice commands failing to initiate the agents and glitches in delivering voice updates. OpenAI's head of developer experience, Romain Huet, acknowledged these issues, attributing them to simultaneous updates. Despite the technical hiccups, OpenAI's product team member, Holly Li, noted that Dots has already altered the company's workflows.
Unlike Meta's Muse, which is designed for personal errands, Dots are intended for business use, focusing on professional tasks such as updating sales proposals and building demos. Dots can operate on their own credentials for businesses, providing a level of customization. OpenAI claims the agents have undergone safety testing, running on GPT-6 Astra, a model designed to closely follow user instructions, though they still require oversight for accuracy.
While Muse is tailored for everyday tasks, Dots represent OpenAI's broader strategy to integrate AI agents across various aspects of work and life. The new AI agents come at a time when OpenAI is also grappling with issues related to its own agents, including a security breach and the leak of user data. Despite these challenges, OpenAI's CEO, Sam Altman, maintains confidence in Dots' capabilities, emphasizing that they are a significant step in the company's evolving direction.
Written by urgent.news from PYMNTS's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
