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AI voice handles routine calls so contact centre agents can focus on complex queries, says 1Stream.
We haven't written up this one. TechCentral has the full story — the link below goes straight to it.
The UK's National Trading Standards body reports that half of Brits struggle to tell what’s genuine online, while a quarter admit to feeling overwhelmed by the sophistication of scams as AI…
The ChatGPT maker is pursuing fresh funding after delaying its public listing, while expanding its AI tools despite mounting safety concerns.
Statistics Centre – Abu Dhabi (SCAD) has launched the Digital Economy Survey to strengthen the measurement of digital economic activities and provide a clearer picture of the contribution of…
The generation expected to love AI may become its toughest critic
Competition with China is driving an unusually broad consensus across Capitol Hill about AI legislation.
Newsweek's AI Policy Scorecard shows AI took over Washington's agenda faster than the parties could decide what to do with it
