FirstBank reassures customers on the security of FirstMobile application

FirstBank has addressed a recent rumor on WhatsApp suggesting a security breach in its FirstMobile application. The bank firmly denies these allegations, clarifying that the claim is false and misleading. It reassures all customers and stakeholders that FirstMobile is secure and fully operational, backed by a strong information security infrastructure.

The bank is committed to investing in advanced technology and robust cybersecurity measures to maintain the highest levels of resilience, reliability, and security across all its digital platforms. FirstBank emphasizes that customers' funds are safe and that the FirstMobile application, along with all other digital channels, continue to operate securely.

The bank urges its stakeholders to disregard the false message, avoid sharing unverified information that could unnecessarily alarm others, and to rely only on FirstBank’s verified communication channels for accurate updates.