Datamatics To Provide 24/7 Multilingual Support For Prometric's Remote Examination Operations
Mumbai: Datamatics Global Services Ltd announced on 29 September 2026 that it has been selected by Prometric, a global leader in credentialing and skills development, to support its remote examination operations worldwide. Support Operations Datamatics will provide 24/7/365 multilingual support in English, Spanish, and French. This support will be delivered through its centres in India, the…
Mumbai: On September 29, 2026, Datamatics Global Services Ltd. secured a contract with Prometric, a leading global provider of credentialing and skills development, to deliver 24/7 multilingual support for its remote examination operations across the world. Support Services Datamatics will offer assistance in English, Spanish, and French, round the clock, from its facilities in India, the Philippines, and Peru.
Service Scope The global delivery framework encompasses critical phases of the remote examination process, such as candidate technical preparation, remote proctoring, candidate assistance, security oversight, quality assurance, workforce management, and performance tracking and governance. Corporate Achievement: Tata Power SC Triumphed Over Datamatics In the MCA Corporate Trophy: Tata Power SC secured a victory over Datamatics Global Services in the Division Finals.
Goals The collaboration aims to alleviate candidate wait times and minimize service interruptions, while preserving examination security, service excellence, and candidate satisfaction rates above 90%. Commenting on the partnership, Joel Beauchamp, Prometric's Director of Remote Testing Operations, highlighted Datamatics' multilingual, 24/7 support model as providing the necessary operational capacity, adaptability, and resilience for a uniform candidate experience.
Rahul Kanodia, Datamatics' Vice Chairman and Chief Executive Officer, mentioned that the agreement showcases the company's capability to handle complex, high-volume operations globally and across multiple languages, all the while maintaining stringent service standards. Please note, this report is derived from company filings and intended for informational use only. Potential investors are advised to conduct thorough risk assessments before making any decisions.
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