AI to make some banking roles obsolete, says futurist
Artificial intelligence is to make some banking roles “obsolete” in the coming years, said an expert who also emphasised the need to retrain employees to keep pace with the rapid adoption of the technology. “The skill set in banks is going to have dramatically shift towards agentic operation,” Brett King, futurist and author told The National on the sidelines of the First Abu Dhabi Bank and IMD…
Futurist Brett King has warned that some banking roles will become obsolete due to rapid AI adoption. The skill set in banks will shift towards agentic operation, with new employees replacing human workers. Some roles will be retrained to support AI agents, while others will become obsolete. By the 2040s, JP Morgan Chase may only have a few thousand employees, down from 160,000 globally.
King predicts AI will make banking more cost-effective and operationally efficient. In the Middle East and Africa, healthy financial inclusion is crucial due to low costs and improved accessibility. The UAE ranks fifth globally for economic performance in the IMD World Competitiveness Ranking report.
Written by urgent.news from The National UAE's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
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- AI to make some banking roles obsolete, says futurist thenationalnews.com
