RPSA 2026-2030 launched as roadmap for public sector digitalisation

The Public Sector Digitalisation Plan 2026-2030, known as RPSA, was unveiled today as the main roadmap for digital transformation across all tiers of Malaysian government. Chief Secretary to the Government, Dr Shamsul Azri Abu Bakar, unveiled the plan built on five strategic thrusts, 18 strategies, 44 programmes and 44 targets.

The RPSA aims to foster a "Dynamic Entire Government Synergy" and places special emphasis on aligning processes through Enterprise Architecture (EA) by 2030. This involves standardising procedures across 19 federal service clusters, eight state service clusters, and 13 local authority service clusters.

Dr Shamsul Azri signed an executive order distributing the RPSA to all ministries, federal departments, state governments, statutory bodies, and local authorities. The plan serves as the guiding document for digitalisation plans at every level of government, he explained.

Every senior official, department head, chief digital officer, ICT manager and service owner is urged to view the RPSA as a collective plan, not a document owned by the Ministry of Digital or National Digital Department alone.

The progress of the RPSA will be measured through Malaysia Digital 2030, monitored jointly through the Digital Government Meeting. By the end of the decade, the focus will not be on the number of portals or applications, but on the seamless experience citizens have when interacting with government services.

Dr Shamsul Azri called for the plan to be adopted as the new standard operating procedure across government. He stressed the need for consistent implementation, readiness to overhaul outdated processes, willingness to share resources and data, and strong leadership to ensure digital initiatives produce tangible results.