Microsoft tells nonprofits their deleted M365 data isn't coming back
Grant retirement went off the rails, so Redmond is offering affected organizations help starting over
Microsoft has revealed that it accidentally deleted some nonprofit customers' M365 data before the retention period expired. The company cannot confirm how many nonprofits were impacted or what specific data was lost. Microsoft issued an email to affected customers, admitting an error occurred during the deactivation of Business Premium subscriptions.
Attempts to recover the deleted data have failed. Microsoft offered affected nonprofits a free concierge service, a meeting with a specialist, and assistance in setting up a new Microsoft 365 environment.
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