Apple confirms iPhone 18 Pro Face ID freezing bug — what you need to know
Apple is having an issue with the iPhone 18 Pro and Face ID that's annoying new device owners, but a fix is on the way.
The iPhone 18 Pro and Pro Max models have recently hit the market, with most customers able to obtain and enjoy their new devices without issue. However, a growing concern has emerged regarding the Face ID feature on these phones. When Face ID fails to recognize a user's face, the phone may crash, causing frustration for those attempting to access their device.
While Face ID typically recognizing the user's face and unlocking the phone remains seamless, the occasional restart due to Face ID errors can be incredibly inconvenient.
Apple has acknowledged the bug and assured 9To5Mac that a software patch should be available within days. The fact that the issue stems from a software problem rather than a hardware defect is a significant relief, as a recall would have posed a more severe challenge for both Apple and affected customers. Until the update is released, there's limited users can do to resolve the problem, other than ensuring Face ID has a clear, frontal view of the user's face when unlocking their phone to minimize failures.
Although this situation is undoubtedly frustrating, at least it appears that a swift resolution is on the horizon.
Written by urgent.news from Tom's Guide's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
