AI agents promise to do everything for you. There may be a big wrinkle in that plan
Meta wants its new Muse AI agent to be the gateway to users’ digital lives. But that all depends on whether popular apps and services are willing to give it the keys. Agents go a step beyond how most people have used AI up to this point. Instead of simply answering questions, organizing emails and … The post AI agents promise to do everything for you. There may be a big wrinkle in that plan…
Meta's new AI agent, Muse, aims to become the central hub for users' digital lives, but its success hinges on whether popular apps and services agree to provide it access. Unlike traditional AI that merely answers questions, organizes emails, and creates images, Muse can perform complex tasks on the internet such as comparing prices, shopping, booking reservations, and completing forms, provided the companies involved permit it.
This could lead to a new battle over the future of internet services. Amazon recently blocked Muse from accessing its store, citing concerns over data handling and personalized recommendations, indicating that businesses may need to choose between partnering with Meta and potentially becoming irrelevant or missing out on reaching billions of customers.
Meta's Muse app debuted on September 8 and quickly rose to the top of the free app chart on Apple's App Store. The app's success can be attributed to Meta's extensive internet presence and user-friendly interface, as well as its partnerships with various online retailers like Walmart, GameStop, Sephora, Expedia, OpenTable, and Shopify.
However, Amazon's decision not to collaborate with Muse may signal a potential dilemma for online businesses, as they weigh the pros and cons of integrating AI agents into their platforms.
Written by urgent.news from Egypt Independent's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
