5 ways employers can build a better workplace

1. Employers should match employees with work that utilizes their strengths. In Malaysia, 35.2% of those with tertiary education were working in semi-skilled or low-skilled occupations. Understanding the connection between daily tasks, business needs, and personal growth can increase job satisfaction.

2. Pay progression should be clearer and understood by employees. While 81% of Malaysian workers feel they are fairly or well paid, only 49% are happy with their salary. Clear criteria for progression, including realistic expectations for demonstrating growth, can help employees feel more content with their compensation.

3. Workloads need to be sustainable. Despite 70% of Malaysian workers describing themselves as happy at work, 41% also reported feeling burnt out or exhausted. Managers should set achievable targets, set clear priorities, and discuss workload and stress in regular conversations to help prevent burnout.

4. Flexibility should be practical and agreed upon. While some jobs may not offer remote work, flexibility can come in various forms such as adjustable hours or predictable rosters for those who must be onsite. Clear boundaries surrounding availability and when employees can switch off are also essential in connected workplaces.

5. Employers should help employees adapt to new technologies. Introducing AI or other technologies requires guidance for employees. Employers should identify tasks technology aims to improve, provide opportunities for staff to learn during working hours, and explain how roles may change and what new skills will be required. Structured feedback and coaching can help employees build confidence in utilizing new tools.