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Air traffic: 53,000 complaints from passengers against airlines in six months

The number of complaints from passengers due to delays has decreased significantly - but according to the Richterbund, it remains at a high level.

Translated from German Read in German

Air traffic: 53,000 complaints from passengers against airlines in six months

The number of compensation claims filed in court for delayed or cancelled flights has decreased significantly for the first time since 2021. In the first half of 2026, courts at the 20 largest airport locations recorded 53,150 claims, a 20% decrease from the same period in 2025. Despite this, the German Judges' Association warns that over 100,000 claims may still be filed this year, with some courts, such as Cologne, seeing an increase in claims. The Association is calling for the use of AI assistance to help manage the high volume of claims.

Written by urgent.news from Handelsblatt's report — not a translation of it. Machine-written — may contain errors; check the original before relying on it.

Read the original at handelsblatt.com →

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