New qualifications introduced to improve competency of public servants

The National School of Government (NSG) has launched two new occupational qualifications designed to enhance the skills and capabilities of serving public servants. These qualifications, the Occupational Certificate: Public Service Administrator at NQF Level 5 and the Occupational Certificate: General Manager Public Service at NQF Level 6, are accredited by the Quality Council for Trades and Occupations (QCTO) and led by the Quality Partnerships Authority (PSETA).

NSG Acting Principal Phindile Mkwanazi expressed excitement about these qualifications, highlighting their role in professionalizing the public service by strengthening the competencies needed at both administrative and management levels. The qualifications offer a structured development pathway for public servants, with both programmes delivered through a blended learning approach over a 12-month period.

The Public Service Administrator qualification, at NQF Level 5, comprises 120 credits and covers essential areas such as government systems, human resource administration, programme and project management, and communication. It is tailored for those with an NQF Level 4 entry qualification and involves practical experience alongside theoretical learning.

Meanwhile, the General Manager Public Service qualification at NQF Level 6, with 150 credits, prepares candidates for junior and middle-management roles, focusing on managerial, leadership, and analytical skills. It is intended for those with an NQF Level 5 entry qualification and emphasizes operational management and the effective implementation of government policies.

Both qualifications aim to enhance administrative efficiency, improve service delivery, and better equip public servants for higher-level responsibilities.