Finanstilsynet: DNBs stresstesting holder ikke mål

Finanstilsynet, the Norwegian financial regulator, has completed an inspection of DNB Bank ASA in the Personal Finance sector and has identified several shortcomings in the bank's credit practices and consumer protection, according to the inspection report published on Wednesday. The inspection, conducted in December 2025, revealed flaws in the bank's adherence to its own guidelines and routines for processing credit cases.

These issues were largely related to overlooked costs and overestimation of income when assessing lending capacity. Furthermore, Finanstilsynet argues that the bank's practice of stress-testing all mortgages at a standard interest rate does not meet the requirements of the lending act and the financial act. The bank must use the interest rate offered to the customer in the calculation, the report states.

DNB has noted that the changes require extensive system adaptations, and further development will take place in modernized credit processes. Finanstilsynet will follow up on the matter, it is noted. The regulator also points to the need for improved management and control of operational risk, advanced risk reporting, and some improvements in procedures for customer complaints, customers with payment problems, and the forcible collection of claims.

The Personal Finance sector is DNB's largest business area, with exposure of 1.073 billion kroner, of which 1.007 billion kroner is the residential mortgage portfolio. The purpose of the routine inspection was to evaluate the bank's credit risk, management, and control, and handling of consumer protection primarily within the PM residential mortgage sector.

Finanstilsynet requests the bank to provide a status report by March 31, 2027. The text was written using an AI tool.