SIFC launches ticketing hub to strengthen investor facilitation

The Special Investment Facilitation Council (SIFC) has unveiled a ticketing hub, a centralized digital platform aimed at expediting and streamlining the management of investor inquiries and requests. According to a statement, this innovative hub offers a structured digital avenue for investors to submit queries, file requests, and monitor their progress, unifying various stages of investor facilitation into one cohesive system.

By facilitating systematic processing and follow-up, the platform ensures that requests are meticulously monitored from their initiation through to subsequent engagement stages. "The system provides a clear and structured workflow for handling queries, ensuring that investor concerns are effectively communicated and followed up through the appropriate channels," the statement reads.

This initiative not only bolsters case tracking and enhances visibility of request statuses but also facilitates more prompt follow-ups, thereby allowing investors to stay well-informed about the advancement of their submitted requests. Recently, Jamil Qureshi, Secretary of SIFC, informed the National Assembly Standing Committee on Economic Affairs Division about an investment pipeline worth approximately $40 billion across several key sectors such as industry, oil and gas, railways, roads, power, telecom, IT, pharmaceuticals, tourism, and agriculture.

However, the committee expressed skepticism about the target of $60 billion in exports by 2030, citing high input costs like gas and electricity prices, a tight monetary policy, and high taxation as barriers. SIFC subsequently briefed the committee that Prime Minister has mandated the active pursuit and implementation of stalled and delayed projects involving the UAE and other countries, emphasizing the need for enhanced coordination and facilitation.