Forced to hire car driver to reach Chandigarh as bus fails to arrive, lawyer wins Rs 12,500
A Punjab consumer commission has ordered a travel booking web portal and a bus operator to refund a lawyer's ticket fare and pay Rs 9,500 in compensation for inconvenience caused by a bus failure. The commission also awarded Rs 3,000 towards litigation costs. The lawyer had to arrange urgent personal transportation in the form of hiring a driver, incurring around Rs 2,500, as well as fuel, toll, and other expenses, totaling around Rs 5,000, after the bus failed to arrive at the scheduled boarding point.
Written by urgent.news from The Indian Express's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
