Fake Harvey Norman staff con Singapore victims of at least S$4.8m, say police

Singapore police have reported that at least S$4.8 million in losses have been suffered since January due to scams where criminals pretend to be Harvey Norman staff. The police revealed on Monday that there have been 119 reported cases this year, with victims being targeted through unsolicited calls. Scammers typically claim that the victim had purchased a television or had a pending delivery, then inform those who deny the purchase that their personal information has been compromised.

Victims are then connected to another scammer who poses as an officer from the Monetary Authority of Singapore, alleging they are involved in crimes such as money laundering. Under the pretense of assisting with an investigation, victims are instructed to transfer money to a supposedly secure account. Some are instead asked to withdraw cash, buy gold bars, or hand over valuables, such as jewelry and luxury watches, to individuals claiming to be part of the investigation.

Scammers assure victims their money and possessions will be returned once the investigation concludes. However, victims often discover they have been duped after making numerous transfers without receiving promised refunds.

The police advised the public that Singapore government officials will never ask individuals to transfer or surrender cash or valuables, provide banking login details, install applications from unverified app stores, or divert calls to police or other government agencies. The public can utilize the ScamShield app to protect against scam calls and SMSes. Those who suspect they may be involved in a scam are advised to contact the 24-hour ScamShield helpline at 1799.