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eKYC Providers Updating Systems To Support New-Generation MyKad

Electronic Know Your Customer (eKYC) service providers are updating their systems to recognise the design and features of the new-generation MyKad. The National Registration Department (JPN) said the updates are needed after some holders encountered difficulties completing identity verification through eKYC systems. According to the department, several engagement sessions have been and are being…

eKYC Providers Updating Systems To Support New-Generation MyKad

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The teller does not sound accusatory. The tone is worse than that. It is procedural. A man in his thirties slides his phone across the counter and points to the screen, a transfer that never arrived…

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