Using AI isn’t the advantage. Rethinking work is
As we write this, the percentage of marketers using AI daily rose from 88% to 91% , yet fewer than half of them report significant improvements in outcomes. The winners won’t be those who merely adopted artificial intelligence; they’ll be those who changed how they think about it. The other percentage, the “wait-and-see” crowd, are already losing. The first email marketers saw high open rates.…
As of our latest reporting, the number of marketers leveraging AI on a daily basis has climbed from 88% to 91%. However, less than half of these individuals report seeing significant improvements in their results. Those who emerge victorious will not be those who simply adopt AI technology; rather, they'll be the ones who fundamentally rethink how they approach it.
Conversely, the "wait-and-see" group are already falling behind. In the early days of email marketing, open rates were high. Facebook advertising began with clicks purchased at pennies on the dollar. Search optimization pioneers secured decade-long web traffic advantages. In each domain, early adopters rewrote the rules as latecomers played by their new standards.
Simply adopting AI is a necessity—it gets you into the game—but it's the shift in mindset that sets winners apart from those who merely keep pace. This pattern has been observed before. When American factories first embraced electricity in the late 1800s, many owners replicated their existing steam engine operations and merely replaced the steam engine with an electric motor.
The layout, workflows, and rigid, multistory buildings remained unchanged. For nearly three decades, productivity improvements remained minimal. Economists were puzzled as to how such a revolutionary technology could yield so little enhancement. It wasn't until the 1920s that a new generation of factory managers understood that electricity did not merely replace steam; it enabled entirely new methods of working.
They discarded the drive shaft, assigned individual motors to each machine, and restructured the factory floor around actual workflow patterns—single-story buildings, natural light, flexible layouts. The outcomes were remarkable: output per labor hour in American manufacturing, which had grown at approximately 1.2% per year for two decades, suddenly surged to a 3.5% annual growth rate.
The technology remained the same; it was the thinking that changed. Like electricity, AI has transformed everything. However, a bias toward action, deep domain expertise, and the willingness to reimagine the entire workflow plan will matter more in this emerging era than any individual tool. Those who redesign how they work—not just the tools they employ—will achieve feats that previous generations deemed impossible.
Over a decade ago, HubSpot cofounders Brian Halligan and Dharmesh Shah conceived the concept of inbound marketing. They subsequently made it accessible to a global audience through their seminal book, Inbound Marketing: Get Found Using Google, Social Media, and Blogs. Rather than interrupting potential customers with advertisements, they advocated for attracting them with valuable content.
Furthermore, they posited that earning attention was preferable to purchasing it. The marketing establishment was skeptical. At the time, outbound marketing—the conventional approach of pushing messages through cold calls, banner ads, and trade shows—dominated. The default playbook was interruption at scale. The notion that customers would seek out your brand was considered illogical.
HubSpot, guided by Halligan and Shah, developed the methodology, developed the software, and spearheaded the revolution, irrespective of the prevailing skepticism. Reflecting on HubSpot's journey thus far, one of the most rewarding aspects has been observing countless marketers transition from individual contributors to VPs, CMOs, and executives.
Indeed, millions of businesses flourished under the inbound methodology, including the company's own founder, HubSpot. Inbound propelled the organization from millions in annual revenue to billions. However, the era that inbound was designed for has passed. It was tailored for the search era—creating content, ranking on Google, converting visitors into customers.
The economics held until AI emerged as the new search engine, and websites became the last place prospects would even look, if at all. Currently, we find ourselves in a new era demanding fresh perspectives. Surprisingly, the vast majority of corporations utilizing AI are still faltering because they're applying outdated strategies to new tools.
As the renowned business thinker Peter Drucker once stated, "The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic."
Written by urgent.news from Fast Company's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.