Some iPhone 18 Pro Users Experiencing Face ID Issues
Apple's new iPhone 18 Pro and iPhone 18 Pro Max began arriving to customers on Friday, and unfortunately some early adopters are experiencing Face ID issues. According to a Reddit post spotted by 9to5Mac , Face ID authentication for specific actions such as unlocking a locked app sometimes fails to work on the iPhone 18 Pro models, and the device then freezes and eventually reboots to the lock…
Apple's iPhone 18 Pro and Pro Max models hit the market on Friday, but early users have encountered Face ID problems. Reddit user 9to5Mac reported that Face ID fails to recognize specific actions, such as unlocking apps, causing the phone to freeze and reboot. The extent of the issue remains unknown, but it appears to be sporadic.
MacRumors forum members have also reported difficulties with Face ID, including an "Face ID is Not Available" warning during setup and the inability to enforce the "Require Attention for Face ID" setting. Apple relocated the Face ID infrared camera to under the display's top-left corner to create a slimmer Dynamic Island, but it is uncertain if this design choice is linked to the reported Face ID glitches. Apple is likely to address these problems with an upcoming iOS 27 update.
Written by urgent.news from MacRumors's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
