OmniBSIC Bank relocates Dome branch to enhance customer experience

OmniBSIC Bank has moved its Dome branch to a larger, more modern location to enhance customer experience in the Dome enclave. The new facility, officially inaugurated by Theodore Takyi, Branch Manager of OmniBSIC Bank’s Airport Branch, is attended by bank executives, staff, customers, and community leaders. Takyi challenged the team to maintain exceptional service standards and transform the branch into a standout within the OmniBSIC network.

The relocation underscores the bank's commitment to improving service delivery and customer experience, with Branch Manager Emmanuel Ashley emphasizing the bank's dedication to customer satisfaction and efficient service. Hannah Esi Dadzie, Accra North Zonal Manager, highlighted the relocation as part of a broader strategy to expand the bank's presence in the Dome area and neighboring communities.

The Queenmother of Dome Market, Evelyn Abena Sebie, expressed her family's longstanding relationship with the bank, praising their support and care. The new branch offers expanded space and an improved banking environment, designed to meet customers' needs and ensure a delightful experience. OmniBSIC Bank, a universal bank formed through the merger of OmniBank and Sahel Sahara Bank in 2017, has been recognized for its financial performance and customer service excellence.

The bank operates 41 locations across Ghana, providing corporate, SME, and individual banking products and services, underpinned by a commitment to technological advancements and staff development.