KRA iTax portal restored after downtime

The Kenya Revenue Authority (KRA) has reintroduced its iTax portal following a period of unavailability that disrupted access to the system. An announcement was made on Monday, September 21, 2026, confirming that taxpayers can now resume submitting returns and making payments through the iTax platform. KRA expressed gratitude for taxpayers' patience during the temporary setback. iTax represents KRA's electronic gateway for tax-related activities, offering taxpayers the ability to file returns and conduct payments online without needing to visit KRA offices for each transaction.

The system provides a range of tax services, crucial for individuals and businesses meeting their fiscal obligations, especially during filing deadlines when timely submission is paramount. Although the exact reason behind the downtime and its duration were not disclosed in the update, KRA has now assured taxpayers that the platform has been fully restored, enabling continued tax compliance through iTax.