E-commerce growth drives 549.2pc rise in Posta domestic parcels
The Communications Authority of Kenya (CA) attributed the increase to the lifting of an embargo on EMS items and a last-mile delivery partnership between PCK and a consolidation company.
Nairobi, Kenya - The Postal Corporation of Kenya (PCK) experienced a staggering 549.2% surge in domestic parcels from April to June 2026, reaching 667,978, according to the Communications Authority of Kenya (CA). This dramatic increase in e-commerce deliveries and Express Mail Service (EMS) items was fueled by the removal of an embargo on EMS items and a new partnership between PCK and a consolidation company.
The domestic parcel volume surged from 102,890 in January-March 2026 to 667,978 in April-June. However, the full 2025/26 financial year saw a decline in PCK's parcel handling, with 993,090 parcels, a 33.2% drop from 1.49 million in the previous year. Meanwhile, domestic letters continued their downward trend, decreasing by 70.2% year-on-year to 577,694 in 2025/26 from 1.94 million the previous financial year.
The CA stated that the most significant driver of the quarterly rise in parcels was the lifted embargo on EMS items, with e-commerce service items growing following the last-mile delivery partnership. PCK's collaboration with TAZ Technologies, which began in May 2021, integrated PCK into the Tap-A-Delivery platform, employing logistics and taxi companies for last-mile delivery services.
Private courier operators saw a 8.5% decline to 3.37 million domestic parcels in April-June 2026, while handling 14.42 million for the entire 2025/26 financial year, up 9.3% from 13.19 million the previous year. The CA highlighted that the postal and courier sector is undergoing a transformation due to digitalization, e-commerce, and shifting consumer demand.
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