“We congratulate Singapore Airlines Group on the major achievement” — Skytrax CEO offers praise as SIA is named world’s best airline for 6th time
Skytrax praises Singapore Airlines as customer ratings place Singapore’s national carrier ahead of more than 300 airlines worldwide
Singapore Airlines has once again been crowned the world's best airline, securing the top spot for the sixth consecutive year at the 2026 Skytrax World Airline Awards held in London on September 18. The prestigious accolade, which was announced alongside several other notable wins, was met with commendation from Skytrax CEO Edward Plaisted, who praised the airline for its "major achievement" and outstanding product and service standards.
The Singapore-based carrier's triumph was reflected in various categories, including being named best economy class, best economy-class onboard catering, and best airline in Asia. SIA also ranked second in the world's best cabin crew rankings, behind Cathay Pacific Airways. The airline's stellar performance extended to other sectors, such as first class, business class, premium economy, inflight entertainment, airport services, and cleanliness.
Qatar Airways claimed the second position, followed by Cathay Pacific Airways, ANA All Nippon Airways, and Turkish Airlines. The results were derived from a comprehensive global survey encompassing over 300 airlines, conducted between September 2025 and August 2026.
SIA's parent company, SIA Group, CEO Goh Choon Phong, credited the airline's customers and staff for the recognition, emphasizing their commitment to upholding SIA's renowned service and operational excellence. He added that the award served as a testament to the dedication and professionalism of the airline's personnel.
Meanwhile, Singapore Airlines' budget subsidiary, Scoot, retained its position as the world's best long-haul low-cost airline for an unprecedented sixth consecutive year. Scoot also secured the second spot among the world's best low-cost airlines, trailing AirAsia and leading Vueling Airlines. The consistent success of both SIA and Scoot underscores the enduring significance of customer service in the aviation industry and the company's ability to maintain top-tier performance across multiple market segments.
Written by urgent.news from The Independent Singapore's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
