Malaysia Airlines staff named best in Asia, cabin crew at global 3rd place

KUALA LUMPUR, September 19 — Malaysia Airlines has been awarded Best Airline Staff in Asia at the 2026 Skytrax World Airline Awards, with its cabin crew ranked among the top three globally. The airline's staff climbed from eighth place in 2025 to secure the third position, while the overall airline improved six places to 21st in the World’s Best Airline category. This marks significant progress in Malaysia Airlines' transformation, driven by ongoing investments in people, product, fleet, network, and customer offerings.

The airline also excelled in several other categories, rising from sixth to second in the World’s Best Airport Services, debuting at 18th in the World’s Best Business Class Airlines, and advancing four places to 12th in World’s Best Economy Class Airlines. Malaysia Airlines' performance in the World’s Cleanest Airline category improved from 12th to 11th place. The airline continues to hold a top 10 ranking among Best Airlines in Asia, securing the 10th position this year.

Malaysia Aviation Group president and CEO Captain Nasaruddin A Bakar expressed pride in the collective efforts of Malaysia Airlines' staff who provide Malaysian Hospitality throughout the customer journey. The group emphasized that the airline's success is a testament to the spirit of warm, thoughtful, and consistent service that sets it apart.

Malaysia Airlines remains committed to expanding its product and onboard offerings, while continuing to grow its network for greater connectivity. Fleet renewal is a key part of the strategy, with 29 new aircraft received so far and plans to have a fleet of 117 modern aircraft by 2035. This expansion will support network growth and complement the airline's focus on operational performance, which has averaged 91.38% on-time performance year-to-date, consistently above target.

These achievements align with Malaysia Airlines' long-term business plan 3.0, aiming to be among the top 10 global airlines by 2030.