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Genpact CEO BK Kalra: The Time for AI Experiments Is Over

BK Kalra says scaling AI now depends on fixing the data, process, talent and governance gaps pilots can hide.

  • BK Kalra, Genpact CEO, believes AI experimentation phase is over.
  • Focus should now shift to scaling AI use cases and addressing challenges.
  • Only 6% of organizations proven debt remediators in AI implementation.

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