GOSERC unveils new electricity rules
The Gombe State Electricity Regulatory Commission (GOSERC) has unveiled two new regulations aimed at protecting electricity consumers, improving service delivery and providing a regulatory framework for mini-grid operations across the state. The regulations, unveiled in Gombe, cover customer service and satisfaction, as well as the development and operation of mini-grids. Speaking at the event,…
The Gombe State Electricity Regulatory Commission (GOSERC) in Nigeria has announced two new regulations intended to enhance consumer protection, service quality, and the management of mini-grid operations within the state. These regulations, introduced in Gombe, address both customer service and the establishment and functioning of mini-grids.
GOSERC Chairman Usman Arabi addressed the announcement, emphasizing that the customer service regulation clearly outlines the rights and obligations of both electricity consumers and providers. This regulation establishes channels for customers to file complaints and seek resolution, while also mandating consumers to fulfill their responsibilities by paying their electricity bills and avoiding any interference with meters or other electrical infrastructure.
Arabi further elaborated on the second regulation, which aims to create a legal framework for the development and operation of mini-grids. This regulation is especially targeted at rural areas and regions with inadequate access to the national power grid. The aim is to promote fairness, transparency, and accountability within the electricity sector, while simultaneously safeguarding the interests of both electricity consumers and service providers.
Written by urgent.news from Daily Trust's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
