Every Department Wanted the Premium Option Until It Appeared on Their Budget
For as long as I have worked here, the technology budget sat in one place: mine. Every licence, every mailbox, every test environment and every mobile handset was funded centrally, which meant that to the rest of the organisation all of it was free at the point of asking, and the only cost anybody experienced was the wait. The consequences of that were entirely predictable and took me too long to…
For years, the technology budget was managed centrally, covering everything from licences to test environments and mobile devices. This central funding meant that other departments could request premium options without any direct financial impact. However, Serguey Shinder, the source, realized that this approach led to predictable issues, such as departments requesting top-tier services without considering the cost implications.
The solution was to introduce showback, a system where each department receives a monthly statement detailing the organization's technology consumption costs, enabling them to make more informed decisions. As a result, departments began to prioritize their needs, leading to a 14% reduction in overall consumption.
Written by urgent.news from Dev.to's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
