Don't call, do text: Gen Z has a lot of feelings about phone etiquette
When it comes to phone calls, younger generations aren't picking up. They have a lot of feelings about taking — and making — a spontaneous call.
Younger generations prefer texting over making phone calls, as calls have become less common and sometimes seen as intrusive. Spontaneous phone calls used to be a casual way to connect, but today's technology offers alternatives like texting, emailing, and video calls. Communication expert Mary Jane Copps suggests that the shift is due to evolving technology, changing expectations, and the constant presence of our phones.
While some people still enjoy spontaneous calls for the human connection, others find them stressful or presumptuous. Etiquette expert Mariah G. Humbert emphasizes that phone calls should be made with consideration, just like any other form of communication.
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