Amazon Prime users in US could get more cash as FTC makes key changes to $2.5bn settlement payments: Details here

Amazon Prime users in the United States may soon see larger refunds from the company's $2.5 billion settlement with the Federal Trade Commission (FTC). The FTC announced revised settlement terms on September 17, 2026, after a federal court approved the changes. These updates increase the maximum refund amount from $51 to $200 and expand the number of eligible users.

Previously, consumers who used fewer than 10 Prime benefits in a year could receive up to $51 in refunds. The new rules now extend automatic payments to those who used between 11 and 20 Prime benefits within the same period. Payments for this newly eligible group are set to begin on October 1, 2026. Consumers will receive the refunds electronically via PayPal, Venmo, or mailed checks, depending on their preference.

The amount each recipient receives depends on their eligibility under the settlement, with the $200 figure representing the maximum possible payout. The revised order also provides for additional payments to individuals who have already received and accepted a settlement payment. If the accepted payments do not meet the required threshold by February 2027, Amazon will make further automatic payments to these consumers, potentially adding up to another $149 to their total refund, bringing the maximum to $200.

The FTC emphasizes that consumers do not need to take any action to receive their refunds and warns about potential scams related to the settlement. Amazon will be responsible for administering the redress program, so eligible users should be cautious of unsolicited messages requesting payment or personal information.