Thailand to replace names and addresses on parcels with a digital delivery code

Thailand is testing a new system that will replace names, addresses, and phone numbers on parcels with a six-digit code and QR code, aiming to prevent personal data from falling into the hands of scam gangs. The Digital Post ID or D/ID scheme was approved by the Ministry of Digital Economy and Society, Thailand Post, and the Personal Data Protection Committee (PDPC) during a meeting on 10 September chaired by digital minister Chaichanok Chidchob.

Under this system, only the recipient's code would be written on the parcel, with all delivery details stored securely in Thailand Post's system. This initiative aims to reduce the leakage of personal information, which has contributed to a surge in online fraud cases. In the first eight months of 2023, police recorded over 700,000 online crime reports, with more than 70% involving fake online sales.

While the government aimed to launch the code in the first quarter of 2026, a later target date of 2027 has been set. The new code is expected to improve delivery accuracy, as each code corresponds to a single, verified location. The ministry has positioned the project alongside the planned trust mark for digital services as part of a broader data protection push, which the government has labeled a national priority.

However, Thailand Post has not yet disclosed how customers will register for a code or if other courier companies will be able to utilize the system.