Mastercard, Trip.com Unveil AI-Powered Travel Booking Solution

Mastercard and Trip.com have joined forces with Network International to unveil an AI-powered travel booking solution. The collaboration, set to be showcased at the Arabian Travel Market, aims to revolutionize the way consumers search, book, and complete travel purchases. Through Trip.com's AI agent, TripGenie, powered by Mastercard's Agent Suite for Merchants, travelers will be able to experience a seamless, AI-driven shopping experience.

The solution is expected to enhance the booking process for various travel services, including attractions and ancillary offerings, and is poised to launch in early 2027. Mete Güney, executive vice president of Market Development, EEMEA at Mastercard, expressed the company's commitment to enabling merchants to build, connect, and scale AI-powered shopping experiences.

Trip.com CEO Schubert Lou emphasized that AI is transforming travel, making journeys more intelligent, personalized, and streamlined. The initiative combines Trip.com's travel ecosystem, Network International's acquiring capabilities, and Mastercard's global payments network and agentic commerce technologies. Network International's Head of E-commerce and Omni-channel, Martin Pitcock, believes agentic commerce will reshape how consumers interact with digital services, making purchasing experiences more convenient, personalized, and efficient.