Is ADT down? Thousands report ‘cellular failure’ and 'reporter failure' with panel amid outage
ADT users are reporting control panel issues, with over 1,500 outage reports citing persistent “cellular failure” and “reporter failure” on Down Detector.
Over 1,200 users of ADT, the fire security and alarm monitoring app, are experiencing technical difficulties on Thursday afternoon. The issue began around 4:55pm EDT and peaked at 5:10pm EDT. Down Detector, a platform that tracks outages, recorded reports from a significant number of users. By 5:30pm EDT, the number of reports had dropped to around 500, with the majority being about the app itself. 52% of the reports were related to the ADT app, 38% to the server connection, and 8% to login issues.
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