FG plans call centre to resolve power complaints

The Federal Government plans to establish a national call center to address electricity complaints and resolve power outages across the country. Minister of Power, Chief Joseph Tegbe, revealed this initiative during the launch of a 3-megawatt hybrid mini-grid project at Yakubu Gowon University. The project is part of the Energising Education Programme, which has benefited seven universities and two teaching hospitals.

The call center will provide a dedicated channel for reporting vandalism of critical electricity infrastructure, allowing for immediate action and remediation. Tegbe emphasized the importance of protecting power infrastructure, urging students to report any acts of vandalism they witness. The mini-grid project, with a capacity of 3.3MW of AC output and 2 megawatt-hours of battery storage, will benefit 58,726 students and improve campus illumination and security with 388 streetlights.

Tegbe stated that the project aligns with President Bola Tinubu's Renewed Hope Agenda, emphasizing the connection between infrastructure and human capability. He highlighted the role of the Renewable Asset Management Company in ensuring the sustainability of renewable energy projects.