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Humans Still Matter to Insurance Consumers, Says Big ‘I’ Survey

There is some good news, according to the Independent Insurance Agents & Brokers of America, as the use of artificial intelligence proliferates across the industry. People still prefer people. A survey commissioned by the Big “I” found 87% of consumers …

Humans Still Matter to Insurance Consumers, Says Big ‘I’ Survey

We haven't written up this one. Insurance Journal has the full story — the link below goes straight to it.

Read the original at insurancejournal.com →

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