GXO Logistics at Morgan Stanley laguna conference: organic growth push

On Wednesday, September 16, 2026, GXO Logistics presented a strategic shift towards organic growth at Morgan Stanley's 14th Annual Laguna Conference. The company reported a strong contract pipeline of $2.7 billion, up from $2.3 billion at the end of Q2, and $400 million in second-quarter wins. A majority of these wins, 40%, came from aerospace and defense and data centers, which are higher-margin verticals.

GXO is expanding automation, with 17,000 pieces already deployed and a goal of 20,000 by year-end, while testing humanoid robots in 45 pilots. North America remains the primary growth opportunity, while B2B business performed better than expected and B2C showed modest softness, particularly in non-e-commerce food and beverage and retail in the U.K. and Ireland.

The company's customer retention rate stands at 95%, with a goal of improving to 96% or 97% through better account management and service delivery. GXO's stock has faced headwinds, trading near its 52-week low, but management described a resilient operational performance given the broader economic backdrop. The company expects continued momentum into the third quarter and a strong quarter for contract wins and organic growth.