Former Ryt Bank CEO joins Bank Islam as tech, transformation chief
KUALA LUMPUR: Bank Islam Malaysia Bhd has appointed Melvin Ooi as group chief technology and transformation officer.
Bank Islam Malaysia Bhd has appointed former Ryt Bank CEO Melvin Ooi as its new group chief technology and transformation officer. Prior to his appointment, Melvin led the establishment and development of one of Malaysia's leading digital banking platforms while serving as CEO at Ryt Bank. Bank Islam's CEO, Raja Teh Maimunah Raja Abdul Aziz, emphasized the importance of technology transformation in creating simpler customer journeys, better service, stronger execution, and a more responsive organization.
She highlighted that Melvin's appointment bolsters the leadership and execution capabilities aligning with the bank's modernization efforts, enhanced customer experiences, and future-ready organization goals. Raja Teh stressed the bank's commitment to applying technology responsibly and with discipline, while preserving trust, resilience, and Shariah principles.
Ooi boasts over 24 years of leadership experience across digital banking, fintech, payments, customer loyalty, and financial services in Asia and Australia. During his tenure at various organizations, including BonusKad Loyalty, Alipay, American Express, and Maybank, he focused on digital transformation, payments innovation, customer growth, strategic partnerships, and technology-driven business development.
In his new role, Melvin Ooi will spearhead Bank Islam's enterprise-wide technology and transformation agenda. His primary objective will be to collaborate closely with colleagues across the organization to modernize technology capabilities, leverage data effectively, improve customer experiences, and deliver meaningful outcomes for customers and stakeholders.
Successful transformation hinges on disciplined execution, strong collaboration, and an unwavering commitment to creating value, according to Melvin.
Written by urgent.news from New Straits Times's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
