DVLA plans 24-hour services as digital transformation gathers pace
The Chief Executive Officer of the Driver and Vehicle Licensing Authority (DVLA), Julius Neequaye Kotey, has announced plans to expand extended operating hours into full 24-hour services as part of a major digital transformation agenda.
Julius Neequaye Kotey, CEO of the Driver and Vehicle Licensing Authority (DVLA), has revealed plans to extend operating hours to full 24-hour services as part of a digital transformation initiative. Currently, the Authority operates a single 24-hour office in Adenta, with other locations extending their closing time from 4 p.m. to 10 p.m. During a recent conference in Sunyani, Mr Kotey emphasized the Authority's efforts to fully operationalize more offices around the clock.
Over the past year, the DVLA has expanded its network from 33 offices to 62, with an additional 30th office set to open in Tema Community One. The Authority has also cleared a backlog in licence production, printing all licenses up to date, leaving only the lamination process. The introduction of vehicle cloning detectors has led to the impounding of nearly 230 vehicles within three months.
The CEO also announced plans for an e-library, quick-drinking driving license printing, queue management systems, and digitalized accident reports, all set to roll out in October.
Mr Kotey highlighted the Authority's commitment to introducing a points management system, which could lead to license suspension and mandatory retraining for repeated traffic offenses. The DVLA is also preparing to manufacture its own number plates, with machines to be deployed in Accra, Kumasi, and other regions. The CEO urged staff to work together to ensure the smooth implementation of these reforms, emphasizing the importance of maintaining the credibility of the entire system.
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