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BT Email users hit by barrage of unsolicited password reset PINs

Telco says accounts are secure as customers report hundreds of mystery codes arriving in rapid bursts

BT Email users hit by barrage of unsolicited password reset PINs

BT Email users have been experiencing a surge in unsolicited password reset PINs, with some receiving hundreds or even over a thousand messages in a short period. The issue has been reported on BT's community forums, with customers describing sudden bursts of PIN messages arriving within minutes, despite no attempts to reset their passwords.

BT has acknowledged the problem and is actively investigating the cause, which could be due to deliberate attacks, a fault within their systems, or something else entirely. The company assures customers that their email accounts remain secure and that no action is required, but urges users to remain vigilant for any unusual activity.

The extent of the affected customers and the specifics of the issue remain unclear, as BT continues to investigate and gather more information.

Brief written by urgent.news from The Register's own syndicated text. Machine-written — may contain errors; check the original before relying on it.

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