The new digital ID apps for age verification in pubs have a major flaw I'm worried about — and might make queueing even worse

In a move aimed at simplifying age verification for younger drinkers, the UK government has approved the use of digital ID apps like Yoti ID or Post Office EasyID in licensed venues such as pubs and restaurants. Physical ID will remain an option, but the adoption of digital apps is voluntary for businesses. The system promises a quicker process, allowing younger individuals to present a QR code or tap their phone on a reader instead of fumbling with physical identification.

This could potentially alleviate frustrating delays during age checks. However, a significant flaw has been identified, causing concern over potential longer waiting times. The Guardian reported that customers may only have about 30 seconds to complete the face scan and validate the credential before the transaction is denied. This tight time limit could result in a frustrating experience for patrons, particularly in scenarios where multiple people are attempting to scan their faces simultaneously, such as at crowded bars within music venues.

The system's reliance on face scans in low-light settings may also prove problematic, as the quality of the scans could be inconsistent. Furthermore, if the government plans to expand the scheme to other venues like supermarkets, ensuring the apps work offline would be crucial to avoid disruptions. While younger individuals might appreciate the ease of access, the potential for longer queues and technical hitches could undermine the intended benefits of this new digital ID system.