SJC completes 12,136 transactions through Virtual Employee service

The Supreme Judiciary Council (SJC) has processed a total of 12,136 electronic transactions via its "Virtual Employee" service on WhatsApp since its inception. This figure spans from July 1, 2025, to August 31, 2026, highlighting the increased reliance on digital communication for judicial services. August 2026 alone saw 1,147 transactions completed through the platform, underscoring the growing significance of digital channels in judicial operations.

Launched in July 2025 via the council's dedicated WhatsApp number 44597777, the Virtual Employee service initially offered a single set of services before expanding its offerings in September 2025. The SJC has since continued to enhance the service and introduce new digital offerings, aiming to improve procedural efficiency and public access to judicial processes.

By offering selected judicial services electronically, the council seeks to reduce the necessity for physical visits to court facilities, thereby streamlining transactions and enhancing user convenience. Additionally, the SJC has been actively developing electronic platforms and remote service channels to further support a more user-centric judicial experience.

This digital transformation extends beyond the Virtual Employee service to include electronic court services and remote litigation, with courts processing 5,052 cases through remote litigation in the first quarter of 2026. During the same period, 777 new cases were registered electronically, reflecting the broader integration of digital tools into court operations.

The council's commitment to digital innovation is evident in its efforts to expand electronic litigation services, bolster digital infrastructure, and explore applications of artificial intelligence in judicial applications. Through its electronic court platforms, website, mobile application, and WhatsApp-based Virtual Employee service, the SJC offers digital channels that facilitate access to judicial information, request submission, and transaction tracking without the need for repeat visits to court premises.

Lawyers, litigants, judges, and court personnel all benefit from these digital advancements, which enhance case management, document handling, and remote litigation capabilities.