Netflix und Wow: Klagen gegen Preiserhöhungen bei Streaming-Anbietern
Genügt eine Vertragsklausel, um die Preise für ein Streaming-Abo immer wieder zu erhöhen? Oder gibt es Grenzen? Das sollen nun Gerichte entscheiden.
Düsseldorf - Consumer advocates have filed three class-action lawsuits against streaming service providers Netflix, Apple TV, and Wow for raising prices without obtaining customers' consent. The organizations aim to obtain refunds of 200 to 700 Euros for German customers, depending on their subscription. The Verbraucherschutzverein (VSV) in Berlin stated that the providers had repeatedly increased prices using clauses in their General Terms and Conditions (AGB), without separate customer approval.
These clauses, according to the VSV, disproportionately disadvantage consumers and are ineffective. The organization, in collaboration with a Berlin law firm and a process financier, believes that the price increases were made without legal justification and can be demanded back. The class actions are pending at the Kammergericht Berlin (case numbers 11 VKI 1/26, 21 VKI 1/26) and the Bayerisches Oberlandesgericht (case number 102 VKI 1/26 e).
Affected customers can join the lawsuit free of charge. A similar case involving DAZN, a sports streaming provider, is currently under review by the Oberlandesgericht (OLG) Hamm. The court preliminarily deemed the price increases unlawful.
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