HLIB: AI adoption could boost demand for Malaysian hospitals
KUALA LUMPUR: The use of artificial intelligence (AI) in Malaysia's healthcare sector could gain traction, driven by its low cost, ease of access and ability to provide personalised responses to patients.
The adoption of artificial intelligence (AI) in Malaysia's healthcare sector could boost demand for hospitals, according to Hong Leong Investment Bank Bhd (HLIB). A recent survey revealed that a majority of adults globally, across 15 countries, have already used generative AI tools for health-related issues. While data on Malaysian usage of large language models (LLMs) for healthcare is limited, HLIB used comparable regions as an indicator of potential trends in Malaysia.
Higher-income individuals and consumers across various age groups, including Gen Z, millennials, Gen X, and baby boomers, have shown significant adoption of AI for healthcare. The bank believes that increased AI usage could heighten health awareness and encourage more Malaysians to seek medical attention earlier, thereby increasing hospital demand.
This could be particularly beneficial in Malaysia, where many health conditions remain under-diagnosed. HLIB highlighted that AI-powered tools like ChatGPT can proactively prompt users to seek professional medical attention when symptoms are concerning or persistent, potentially breaking the 'wait and see' mentality among patients.
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