Dubai-bound SpiceJet passengers protest after delays stretch beyond 24 hours

Around 200 passengers at Delhi airport staged a protest after their SpiceJet flights to Dubai faced delays of over 24 hours, leaving them stranded without any clear departure times. The disruption impacted two flights - SG 5111 and SG 5105 - both scheduled to fly from Delhi to Dubai. Flight SG 5111, originally set to leave at 7.45 am on Monday, was delayed multiple times, finally failing to depart by Tuesday morning.

Similarly, Flight SG 5105, scheduled for a 6.45 pm departure on Monday, was later moved to a 12.30 pm slot on Tuesday, but remained grounded as well.

The protests began late Monday evening at Terminal 3 and persisted into Tuesday, with passengers demanding updates on their travel status. Many passengers claimed they had received no fresh information from the airline and were left in the dark about departure times, meals, or accommodation. Videos uploaded on social media showed the stranded travellers sitting on the terminal floor, waiting for any news.

Reports stated that passengers were not receiving any updates from SpiceJet and were left clueless about when they would be able to travel. No SpiceJet staff were seen to address the passenger concerns for a significant period. However, airport authorities managed to provide food and water to the affected passengers and arranged for a rest area.

Meanwhile, SpiceJet cited the grounding of an aircraft as the reason behind the disruption and assured that alternate flights were being arranged to take care of the affected passengers.