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Credit Unions encouraged to use technology to improve service

Managers of Credit Unions have been advised to utilise technology to provide efficient and accessible services to their members, aiming to expand membership. The President of the Ghana Credit Union Managers Association, Kennedy Yeboah, who made the call, cautioned against the unpredictable nature of the technological landscape, entreating management to ensure they safeguard their systems […]

Credit Unions encouraged to use technology to improve service

Credit unions are being encouraged to embrace technology to enhance their services and attract more members. Kennedy Yeboah, the President of the Ghana Credit Union Managers Association, urged managers to prioritize technology as a key strategic business priority rather than merely an IT function. He cautioned against the unpredictable nature of technology and the need to protect systems against cyber threats, data protection, fraud, and system resilience.

Yeboah emphasized the importance of safeguarding against these risks while also acknowledging the benefits of digital transformation. He called for credit union leaders to view technology as a crucial component of their business strategy, focusing on building strong, resilient, innovative, member-focused, and sustainable credit unions.

Dr. Samuel Otu-Nyarko, the National Board Chairman of the Ghana Co-operative Credit Union Associations, encouraged members to comply with the Bank of Ghana's regulatory framework and leverage available opportunities. He stressed the importance of strengthening governance systems, improving enterprise risk management, promoting digital transformation, building institutional capacity, and deepening member confidence in the credit union brand.

Written by urgent.news from MyJoyOnline Ghana's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

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