Consumer watchdog steps up probe into Apple

The Central Consumer Protection Authority (CCPA) in India has launched a detailed investigation into potential consumer rights violations following complaints about issues with iPhones after the installation of iOS 18. The probe was initiated after the authority received complaints linking the iOS 18 rollout to problems with displays, microphones, and other functions.

Apple's software license terms state that its software is provided without warranty, and users may have to bear repair costs if problems arise due to software updates. Apple has stated that it monitors user feedback after every software update and did not identify any issues, safety concerns, or trends related to the launch of iOS 18 in India. The investigation could result in penalties if violations are established.

Brief written by urgent.news from The Economic Times's own syndicated text. Machine-written — may contain errors; check the original before relying on it.