Air India gets show-cause notice over Italian passengers skipping immigration at Delhi airport
The three passengers had taken a flight from Amritsar to Delhi on September 4 and subsequently boarded a Lufthansa flight from Delhi to Munich.
The Civil Aviation Ministry of India has issued a show-cause notice to Air India following an incident where three Italian passengers allegedly skipped the immigration process at Delhi airport. The incident occurred on September 4, 2026, when the passengers, who had taken a connecting flight from Amritsar to Delhi, failed to complete the immigration process after landing in Delhi and proceeded to their next destination, Munich.
Air India has been directed to provide an explanation for the procedural lapses by Campbell Wilson, the airline's CEO. The Home Ministry has also planned a meeting on September 15, 2026, to discuss the matter, with the Home Secretary, Director of the Intelligence Bureau, and several other key officials expected to attend. The incident highlights the challenges faced by passengers utilizing the Hub-and-Spoke model flights offered by Air India, which can lead to procedural errors if not properly managed.
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