'We've ruined many of James' Persian rugs over the years' — Dyson designer shares the development secrets of the brand's new robovac lineup
I got the inside scoop on Dyson's new Nurovi robot vacuums — including one feature that's been sitting in a cupboard for years, just waiting for a home.
In the past few years, Dyson has failed to impress with its 2023 360 Vis Nav robot vacuum, but it is now preparing a comeback with three new models in its Nurovi lineup. Senior design manager Nathan Lawson Mclean shared five surprising facts about these new robovacs during the brand's recent IFA launch event.
Firstly, the R2 Nurovi Wash+Dry features a unique mop setup using Reuleaux triangles, which have been in development since 2019. These eccentrically rotating pads are designed to maneuver more effectively into corners. Mclean explained that the design has been in Dyson's invention cupboard for years, waiting for the right product.
Secondly, some users were not pleased with the side sweepers on the Nurovi robovacs, which were originally deemed chaotic and prone to hair wrapping. To address these issues, the brand engineers redesigned the sweeper to use a unique over-molded pattern that holds nylon bristles at a specific angle and avoids scattering dust.
Thirdly, the flagship R3 Nurovi Spot+Scrub UV model boasts a UV light that highlights invisible stains, including sugary drinks and milk, allowing the robot to scrub them away before they cause a mess. The UV light creates a fluorescent effect, akin to a bowling alley in the user's home.
Fourthly, the R1 Nurovi Dry model is designed for those who prefer a vacuum-only robot, are concerned about hard flooring, or simply want a more affordable option. Lawson Mclean mentioned that the brand received feedback from users who were hesitant to use robo-mops on carpets, which led to the creation of the R1 model as an entry gateway to robotic vacuums.
Lastly, the most significant upgrade in the Nurovi robovacs may not be design-related. Lawson Mclean emphasized that Dyson has introduced a white glove onboarding service, where a human guide assists users in setting up and understanding the technology. This service aims to address common barriers, including a lack of understanding of the setup process, especially among younger users.
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