DKSH s blueprint for resilient supply chains

Disruptions in global supply chains have prompted DKSH Vietnam to adapt by fostering a connected and resilient network for its partners. Pham Duy Khiem, the Head of Supply Chain Management at DKSH Vietnam, highlights that many companies still operate independent logistics networks, which hinders efficiency and increases vulnerability to disruptions.

To address this, DKSH Vietnam has implemented a business continuity and crisis management process, which ensures minimal interruption in supply chains. The company's transport management systems offer end-to-end visibility, enabling orders to be consolidated and routes adjusted as conditions change. DKSH Vietnam emphasizes that supply chain resilience cannot be achieved through isolated efforts; instead, it requires the scale and visibility of a unified network.

By providing these capabilities, DKSH Vietnam aims to protect against disruptions and enable growth for its partners. Digital technologies play a crucial role in enhancing visibility and risk management across the supply chain for DKSH. By connecting data from sourcing to delivery, these technologies offer near real-time visibility into the entire supply chain, allowing for effective risk management.

Furthermore, digital technologies enable faster and better decision-making by identifying demand shifts, inventory risks, and transportation disruptions early. However, DKSH Vietnam recognizes that digital technologies alone are not sufficient for a truly resilient supply chain. Human expertise and well-trained teams remain critical for navigating unexpected bottlenecks and turning data into practical decisions.

Sustainability is increasingly becoming a key business requirement in supply chain management. DKSH Vietnam is committed to building a sustainable value chain with its partners, adhering to clear standards without compromising on quality and safety. The company focuses on delivering a transparent, responsible, and sustainable supply chain that generates measurable outcomes, such as reduced waste, improved efficiency, and cost savings.

In Vietnam, DKSH Vietnam has implemented various sustainability initiatives, such as replacing plastic shrink wrap with industrial rubber bands, using reusable cold-chain boxes for temperature-sensitive healthcare products, and transitioning to LED lighting and paperless processes in distribution centers. These efforts have resulted in significant cost savings, decreased processing time, and reduced waste.

By working closely with suppliers and logistics partners, DKSH Vietnam aims to strengthen capabilities across the value chain and encourage responsible business practices.