Australia vows to bolster resilience of telco networks after Optus outage
An outage at the country's No. 2 carrier on Friday impacted users in three states and disrupted some emergency service calls.
Australia's government has vowed to improve the resilience of the country's telecommunications networks following a recent outage at Optus, the nation's second-largest carrier. The 76-minute technical glitch last Friday disrupted phone services in parts of Victoria, South Australia, Tasmania, and the Northern Territory, causing intermittent call dropouts for some users. This latest incident follows a similar issue last year that left hundreds unable to contact emergency services, resulting in two deaths.
Communications Minister Anika Wells emphasized that no infrastructure is 100% resilient and stressed the need to improve the resilience of these systems. The government described the latest outage as "deeply concerning" and stated that it is being investigated. In 2024, Optus was fined A$12 million for failing to provide emergency call services during a nationwide outage in 2023. Additionally, the company experienced a cyberattack in 2022 that affected the data of around 9.5 million Australians.
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